Unlocking Revenue with AI-Powered KYC

Unlocking Revenue with AI-Powered KYC

Source ID Dashboard

2025

Role

Product Designer

Timeline

6 Months

Team

11 Members

Platform

Read Full Case Study

Role

Product Designer

Timeline

6 Months

Team

11 Members

Platform

Read Full Case Study

Introduction

SourceID is an AI-powered identity and address verification platform designed to simplify Know Your Customer (KYC) processes for businesses in Nigeria and Ghana. The platform helps organizations verify customer information, streamline onboarding, and support more reliable identity checks.


Problem statement

Traditional identity verification processes can be time-consuming, fragmented, and difficult to manage at scale. Businesses need reliable ways to validate customer information, reduce manual work, and meet compliance requirements without creating unnecessary friction for users.

The challenge: How might we simplify identity and address verification while helping businesses manage KYC processes more efficiently and confidently?

Target audience

  • Financial institutions and fintech companies: Businesses that need to verify customer identities and meet KYC requirements.

  • Businesses and service providers: Organizations that require reliable identity and address verification during customer onboarding.

  • Operations and compliance teams: Teams responsible for reviewing verification results, managing requests, and maintaining compliance processes.


The solution

I worked on designing a digital verification experience that makes identity checks easier to initiate, review, and manage. The platform brings verification workflows and customer information into a more organized interface, helping businesses navigate KYC operations with greater clarity.

KYC Identity Verification & Address Verification


Instead of treating approvals as isolated actions, I built a connected workflow system that brought requests, budgets, policies, and reporting into a single experience. The goal was to help finance teams understand what needed attention, track cross-department progress, and make decisions with greater confidence.

The final solution introduced dedicated approval workflows, budget governance tools, approval rules, activity history, and operational insights designed specifically for growing organizations.



KYB Verification Dashboard

This project highlighted the difference between designing for individuals and designing for organizations. While expense tracking focuses on visibility, financial operations depend on coordination between people, teams, and processes.

The most impactful improvements came from making responsibilities, approval states, and next steps visible throughout the workflow. By reducing ambiguity and creating clearer pathways through the system, the experience became easier to navigate while supporting significantly more complex organizational needs.

This feels much closer to the style and depth of your Polaris case study while still being noticeably shorter.


KYC AI Verification Requests and Review

Allows businesses to initiate and manage AI-powered identity verification requests, helping streamline customer onboarding and reduce manual verification work. It provides a clear view of verification results and customer details, enabling teams to review submitted information and make informed verification decisions


Form Builder Platorm

The SourceID Form Builder allows businesses to create custom onboarding and verification flows tailored to their compliance requirements. Organizations can design personalized forms, collect customer information, and configure verification requirements for seamless user and business onboarding.



Mobile SK

The SourceID SDK enables businesses to embed identity verification directly into their mobile and web applications. Users can complete document verification, biometric checks, liveness detection, and business verification within a seamless onboarding experience, helping organizations deliver faster and more secure KYC/KYB processes.




Impact

  • The project focused on improving the usability and efficiency of identity verification workflows for businesses.

  • Streamlined workflows: Organized verification activities into clearer digital processes.

  • Improved visibility: Made verification requests and their details easier to access and review.

  • Simplified operations: Designed a centralized workspace for teams managing identity checks.

  • Supported trust and compliance: Contributed to a more structured approach to customer verification.

  • SourceID also reached important organizational milestones, including ISO 27001 certification, signed service-level agreements (SLAs), and a platform V2 rebuild.

Conclusion

SourceID demonstrates how thoughtful product design can simplify complex compliance workflows. By improving the way businesses initiate, review, and manage identity verification, the project helped shape a more structured digital experience for KYC operations.

Project outcome: An AI-powered identity and address verification platform designed to support businesses across Nigeria and Ghana.

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